How a logistics company uses AI to improve shipping volume forecasting

Challenge: Managing workforce volatility

Constantly shifting demand and market dynamics left our client struggling to manage fluctuating work volumes effectively. Staff planning teams had to navigate uncertainty in demand, sudden promotions from suppliers and competitors, and increasingly complex workforce requirements. Striking the right balance between maximizing productivity, controlling costs, and ensuring employee satisfaction became a constant challenge, often resulting in reactive rather than proactive planning.

How we helped

We developed an AI tool with an intuitive UI that predicts demand and the associated required manpower several weeks in advance. As part of the process, the tool analyzes both internal (historical sales, operational data, supplier information, etc) and external data (calendar information, weather data, special events (i.e., Black Friday), etc.).

The impact: Cost savings and efficiency gains

• Reduced workforce-related costs by 2.4%, saving 640,000 CHF.
• The ability to predict demand several weeks in advance gave our client a competitive advantage in both national and international markets.
• Freeing up the forecasting team's valuable time allowed them to focus on more critical tasks.

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